2022-2023 is the first full year that ADSI resumed its operations in a “traditional” way postlockdown/pandemic.
Facing unprecedented external challenges such as stricter compliance, severe staff shortage and soared cost of operations, ADSI implemented a range of transformation measures from governance to operations to ensure that the organisation was well-planned and positioned.
Meanwhile, ADSI continually encouraged internal efforts in the areas of system enhancements, staff development, community engagement, partnerships, advocacy and promotions.
It is worth noting that revenue from fee for services exceeded that from block funding for the first time in history during the report period, reaching to a level close to 50%. This is an outstanding achievement made during a difficult period, leading to stronger financial sustainability and making further investments on staff systems and infrastructure possible. ADSI won’t be able to achieve what was achieved without everyone’s contributions.