
ADSi acknowledges the fact that these changes are challenging, but prefers to look at them as opportunities. With an aim at expanding service range, broadening coverage and improving outcomes, the Board, Management and staff worked hard together to make improvements at different levels, so that our service delivery, financial health and professional workforce are always maintained at a higher-than-standard level.
Everyone at ADSi understands that services, especially those to the culturally and linguistically (CALD) communities are always the core of the organisation. ADSi supported and will continue to support clients at all ages from all backgrounds, especially women, young people, families, the elderly, people with disabilities, and people who are homeless or at the risk of homelessness.
ADSi also started to deliver aged care services to clients with approved packages from the Commonwealth Department of Health, under Home Care Packages (HCP) from June 2017. The organisation signed a Level 2 agreement by the end of financial year, in just 2 weeks. For traditional services such as settlement, families & children and housing, ADSi worked closely with funding bodies and other partners in program reforms and evaluations. These included active involvements in transition of Families NSW program to the Targeted Early Intervention Program (TEIP), and national evaluations of the settlement services program.
