Auburn Diversity Services Inc - ADSi Annual Report 2015-2016

Auburn Diversity Services Inc. (ADSi) is a community based, non-profit organisation established to promote the principles of multiculturalism, access, equity and social justice. It is committed for developing strategies which address the needs of all Australians, especially special needs groups such as refugees, women, youth, children, families, the elderly, the unemployed, the homeless and people with a disability. ADSi designs and delivers services that aim to build capacity and improve outcomes for disadvantaged people and families.

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In the last 12 months, ADSi continually improved its service delivery outputs & outcomes, internal risk & quality control mechanisms, and external relationships.

The community services sector went through some changes and is facing more overhauls, a trend which has not been seen in decades. These inevitably affected ADSi and we are in a stage where most of our services are switching quickly from outputs to outcome focused. The ADSi Board, Management and staff worked hard to ensure our services, structure and infrastructure are always well designed, properly maintained and continuously improved to cope with these changes.

One of the major challenges and also a rare opportunity for the organisation is the change from block funding model to fee for services, which is being seen in the disability and aged care sector. The organisation invested considerable resources based on the belief that we can continually provide quality services to our clients, especially those of CALD backgrounds, under the fee for services model, where clients are playing a much more important role in decision making and ADSi needs to compete with other service providers for quality of services and money for value. At the time of writing, ADSi has been approved by the National Disability Insurance Agency (NDIA) as a disability service provider under the NDIS. The organisation also applied to be an Approved Aged Care Provider to deliver Home Care services to our clients in the local community.

Attachments:
ADSi Annual Report 2015-2016	[ADSi Annual Report 2015-2016]	1874 kB