Getting It Right for You

Delivering services to you - the community, when and how you need it is very important to us. To do this, we regularly check and revise our policies and systems so they deliver what you tell us is important. Our latest policy framework has just been approved by our Board - and while it won’t mean a lot of changes what you will see are improved ways of getting your feedback on how well our services are meeting your needs.  Your workers will be talking to you about the many ways you can give us feedback.

We are all ‘ears’ and really want to hear what you have to say about we are doing well and the things we need to improve on. Best Wishes! - Frank Zheng, CEO